Rich saved me. I have an arm disability and couldn’t manage my move to the UK without help and Rich definitely stepped up and helped me with my lovely dog Maeve. She is like a child to me and I was feeling stressed about how to get her from Heathrow to our new home a couple of hours and a ferry away without my dog feeling like she was abandoned after several hours in the air. He waited for her to pass through the customs clearance process and transported her like she was his dog. I didn’t want her sitting in a corner with a bunch of boxes especially after what she had already been through. Other services wanted her to stay overnight at the kennel at the airport, but not Rich he brought her to her new home that evening. Thank you from the bottom of my heart❤️. It meant so much to me that she could go home❤️.